At Stayhit, we are committed to delivering a seamless and satisfying shopping experience. In line with this commitment, we have designed a transparent, customer-friendly return and refund policy as outlined below.
We offer a 5-day return window from the date of delivery. This allows you sufficient time to evaluate your purchase and ensure it meets your expectations.
Shop with confidence at Stayhit!
If you are not completely satisfied with your purchase, you can return it at no additional cost. We provide free return shipping to make the process simple and convenient for you.
To qualify for a return, the following conditions must be met:
The item must be in new, unused condition.
It should be returned in its original packaging with all tags intact.
The product must not have been used, altered, or damaged by the customer.
All original accessories and documentation must be included.
Here’s how to initiate a return:
Email us at 📧 support@stayhit.in within the 5-day return window.
Include your Order Number and reason for return in the email.
We accept returns for products that are damaged, defective, or missing.
For verification, unboxing videos or photos may be required as per our guidelines.
Once your return request is approved:
You will receive return authorization and detailed return instructions.
After we receive and inspect the returned item, your refund will be processed within 2 business days.
Refunds will be issued to your original method of payment.
Customers are responsible for securely packaging return items to prevent damage during transit. Improperly packaged returns may not be accepted.
To cancel an order:
Ensure you initiate cancellation before the order is shipped.
Log in to your account and select “Cancel Order” for the relevant order number.
For any questions, concerns, or assistance with your return or cancellation:
📧 Email us at: support@stayhit.in
Our dedicated support team is here to help you.
Thank you for choosing Stayhit.
Your satisfaction is our top priority, and we are dedicated to making your shopping experience exceptional.
Last Updated : 10 July 2025
